1. INTRODUCTION AND SCOPE
This Privacy Policy ("Policy") explains how Groupbox Ltd., operating as Lynkbee ("we," "us," "our," or "Company"), collects, uses, processes, and protects personal information in connection with our URL shortening and link intelligence platform (the "Service" or "Platform"). This Policy applies to two distinct groups of individuals:
- Link Owners: Users who create an account and use Lynkbee to shorten, manage, and analyze links ("you" or "Users")
- Link Consumers: Individuals who click on shortened links created through Lynkbee ("Visitors" or "End Users")
By using our Service, either as a Link Owner or Link Consumer, you acknowledge that you have read, understood, and agree to this Privacy Policy. This Policy is incorporated into and subject to our Terms of Service.
Quick Summary: We collect minimal data necessary to provide our service. For Link Owners, we collect account information. For Link Consumers, we collect anonymous analytics data (device type, location, browser). We never sell your data to third parties.
2. DATA CONTROLLER AND CONTACT INFORMATION
Groupbox Ltd. is the data controller responsible for processing personal data under this Policy. For privacy-related inquiries, data subject rights requests, or concerns, you may contact us through our website contact form or via email at the address provided on our website.
3. DATA COLLECTION FOR LINK OWNERS (USERS)
3.1 Account Information
When you register for a Lynkbee account, we collect:
- Email Address: Required for account authentication and service communications
- Username: Derived from your email or chosen during registration
- Authentication Data: Encrypted passwords and tokens
- OAuth Data: If you sign in via Google, we receive your name and email address
3.2 Link and Campaign Data
When you create and manage links, we collect:
- Original destination URLs you wish to shorten
- Custom short link slugs and branded domain preferences
- Campaign names, tags, and descriptions
- Password protection settings and access control rules
3.3 Billing and Payment Information
For paid subscriptions, we collect transaction history and invoice records. We do not directly store credit card numbers; all payment processing is handled by third-party PCI-compliant processors like Stripe.
3.4 Usage and Analytics Data
We collect dashboard activity, feature usage patterns, and interaction logs to improve the Service and ensure platform security.
4. DATA COLLECTION FOR LINK CONSUMERS (VISITORS)
4.1 Anonymous Analytics Data
When you click on a Lynkbee shortened link, we collect anonymized, non-personally identifiable information:
- Anonymized IP Address: Used solely for approximate geographic location and immediately hashed
- Device Type: Mobile, tablet, or desktop
- Operating System & Browser: For technical optimization
- Referrer URL: Where the click originated from
- Timestamp: Date and time of the click event
- Bot Detection Status: Identifying non-human traffic
We do NOT collect names, email addresses, or precise GPS coordinates from Link Consumers.
4.2 Cookies and Local Storage
We use minimal functional cookies to remember consent preferences and maintain sessions for Link Owners. We do NOT use advertising or cross-site tracking cookies.
5. HOW WE USE COLLECTED DATA
We use collected data to provide and maintain the Service, process billing, send security alerts, and generate analytics dashboards for Link Owners. For Link Consumers, we use data to redirect to the destination URL and protect against malicious links.
6. DATA SHARING
We do NOT sell or rent your personal data. We share data only with essential service providers (cloud hosting, payment processors, geolocation APIs) who are contractually bound to protect your privacy.
7. DATA RETENTION
Account data is retained for the duration of your active account. Click analytics are retained for up to 24 months to provide historical insights. Billing records are kept for 7 years as required by law.
8. SECURITY MEASURES
We implement TLS/SSL encryption and regular security audits. Our infrastructure is protected by advanced bot shields and threat intelligence monitoring.
9. YOUR RIGHTS (GDPR/UK)
You have the right to access, rectify, or erase your personal data. You may also object to processing or request data portability. To exercise these rights, please contact us via our website.
12. REPORTING ABUSIVE OR MALICIOUS LINKS
See Something Suspicious?
If you encounter a Lynkbee link being used for phishing, malware, or spam, please report it immediately via our Report Abuse page.
Our security team reviews all reports within 24 hours. Confirmation of malicious activity leads to immediate suspension of the link and the associated account.
END OF PRIVACY POLICY